Scalpel Free Medics Pty Ltd

Last updated: October 2025

At Scalpel Free Vasectomy  (Scalpel Free Medics Pty Ltd), we are committed to protecting your privacy and ensuring the

confidentiality of your personal and health information. This Privacy Policy explains how we

collect, use, store, and safeguard your information in accordance with the Privacy Act 1988

(Cth), the Australian Privacy Principles (APPs), and the guidelines of the Australian Health Practitioner Regulation Agency (AHPRA).

1. Information We Collect

We may collect personal and health information that you choose to provide when you:

• Book an appointment online or by phone
• Complete a patient registration or inquiry form
• Contact us via email, phone, or our website contact forms
• Subscribe to updates or newsletter.

This may include your:

• Full name
• Contact details (email, phone number, address)
• Date of birth
• Health information relevant to your inquiry or treatment
• Payment details (where required for billing)

2. How We Use Your Information

Your information is collected for purposes such as:

• Scheduling and managing your appointments
• Providing safe and appropriate medical care
• Responding to inquiries and communicating with you
• Administrative tasks, billing, and record-keeping
• Meeting legal and regulatory requirements

We will not use your information for any purpose other than providing healthcare services, unless required or authorised by law.

3. Disclosure of Information

We may disclose your information only when:

• It is necessary to provide your healthcare (e.g. with other treating health professionals, if you consent)
• Required by law or a court order
• To prevent a serious threat to life, health, or safety
• With your explicit consent

We do not sell, rent, or share your information with third parties for marketing purposes.

4. Data Security & Storage

We take reasonable steps to protect your personal and health information from loss, misuse, unauthorised access, or disclosure. This includes:

• Secure digital storage and restricted staff access
• Use of encrypted communication where possible
• Regular security reviews of our website and booking systems

5. Access and Correction

You have the right to:

• Request access to your personal information
• Request correction of any inaccurate, incomplete, or outdated information

Requests can be made by contacting us directly (see contact details below). We will respond in accordance with the Privacy Act.

6. Website & Cookies

When you use our website, we may collect limited non-identifiable information (such as browser type, device, and pages visited) to improve user experience.

• Cookies may be used for site functionality and analytics.
• You may disable cookies in your browser settings if you prefer.

7. Advertising & External Links

Our website may include links to third-party websites or booking systems. We are not

responsible for the privacy practices of these external sites.

We comply with AHPRA advertising guidelines by:

• Avoiding misleading or deceptive claims
• Not offering testimonials or reviews as evidence of outcomes
• Providing factual, balanced, and accurate information only

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to access or correct your information, please contact us here.